1. CREDIT CARD

Use of your credit card for your online purchases is perfectly safe if you follow the respective instructions. As soon as you fill in all the details required for placement of your order, you will be automatically redirected to a secure site of the partner bank where you can fill out your credit card details online directly. To pay by credit card, you must complete the relevant form indicating the exact name of the holder, the number and expiration date of your credit card, and the three-digit number (CVV) located on the back of the card. Checking of details and payment is made directly, once you are connected to the cooperating bank. For all purchases, the buyer should also be the holder of the card used for the transaction.

 

2. PAYMENT ON DELIVERY

The customer pays on delivery of their order at the specified address and the employee of the courier company acts on behalf of Black River according to its instructions. In this case the customer will be charged a fee of €3.00 Euros to cover delivery costs (23% VAT included). The payment on delivery option applies only to deliveries within Greece.

 

3. PAYPAL

Once you finish completing all other details required for placement of your order you will be automatically redirected to Paypal’s secure site, where you can either register your credit card details online or login to your existing Paypal account and use the payment information you already have recorded there.

 

4. DIRECT BANK TRANSFER

Complete your orders and you will find in the order email out Bank Account Details. Please make the corresponding transaction and the order will be shipped.

SHIPPING POLICY

Our aim is to deliver the item(s) you have ordered in the shortest possible time, keeping the shipping process as simple as possible.

 

DELIVERIES IN GREECE

For orders: Free Shipping for orders over 150 Euros. Otherwise there is a charge of 5 Euros. The item(s) you have ordered will be sent to the address you have given us through the courier company «ELTA COURIER». “Black River” reserves the right to use a different courier company.

 

Within 3-4 working days for mainland Greece, Crete and the islands (this applies to deliveries in the main cities of the Prefectures and not to remote areas), assuming the items you have ordered are available. These time limits do not apply in periods of bad weather, strikes or during any force majeure event which may affect delivery times.

If a product is not immediately available, you will be notified promptly by the orders department of the estimated delivery time.

 

DELIVERIES TO CYPRUS

All parcels to Cyprus are delivered within 3-5 days, with “ELTA COURIER”. The shipping cost is at 10 euro.

 

DELIVERIES TO THE REST OF THE WORD

All parcels to any other country are delivered within 5-7 days, with “ELTA COURIER”. The shipping cost is at 15 euro.